Full Surface Recovery LLC

Privacy Policy

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Full Surface Recovery LLC (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers or SMS consent records, with affiliates or third parties for marketing or promotional purposes. All SMS opt-in data and consent records are kept strictly confidential and are used only to provide our direct services.

INTRODUCTION

This Privacy Policy describes how Full Surface Recovery LLC collects, uses, stores, and protects your information when you use our services, including when you:

Visit our website: https://www.fullsurfacerecovery.com/home

Submit a form or request information

Communicate with us by phone, email, or text message

If you do not agree with this policy, please do not use our services.

For questions, contact us at [email protected] or (941) 263-1101.

1. INFORMATION WE COLLECT

Personal Information You Provide

Name

Phone number

Email address

Service-related details

SMS opt-in records and timestamps

Non-Personal Information

IP address

Browser and device information

Website usage data

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide and manage our services

Respond to inquiries and customer requests

Send appointment reminders, service updates, and messages you have consented to receive

Maintain records of communication preferences

Comply with legal and regulatory requirements

3. SMS MESSAGING & TCPA COMPLIANCE

Opt-In Consent

You will only receive SMS messages if you explicitly opt in

We maintain timestamped opt-in records

Consent is never required as a condition of purchase

Message Types

Messages may include:

Appointment reminders

Service-related updates

Customer support messages

Marketing messages only if separately consented to

Opt-Out

You may opt out at any time by replying STOP.
You may request help by replying HELP.

Message Frequency & Rates

Message frequency may vary.
Message and data rates may apply.
Carriers are not responsible for delayed or undelivered messages.

4. SMS DATA PROTECTION

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely to support business operations (such as customer communication systems). SMS opt-in data and consent are never shared or sold.

5. COOKIES & TRACKING

We may use cookies or similar technologies to improve website functionality and user experience. You can control cookie settings through your browser.

6. DATA RETENTION

We retain personal information only as long as necessary to provide services, comply with legal obligations, and maintain communication records. When no longer required, data is securely deleted or anonymized.

7. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission is 100% secure.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

Access your personal information

Request correction or deletion

Withdraw consent

Opt out of marketing communications

To exercise these rights, email [email protected].

9. CONTACT INFORMATION

Full Surface Recovery LLC
Website: https://www.fullsurfacerecovery.com/home
Email: [email protected]
Phone: (941) 263-1101

By using our website or services, you consent to this Privacy Policy.